Backed by
Freya securely manages inbound and outbound calls to your customers, provides 24/7 uninterrupted service, and fluently supports dozens of languages.
THE STRENGTH BEHIND YOUR CUSTOMER SERVICE
Indistinguishable from the human voice. Designed for your customers.
Freya provides end-to-end control over your call agents' workflow; managing the entire process from training and fine-tuning to testing and final deployment.
Sales Agent (Outbound)
Contact potential clients, understand their needs, propose solutions, address objections, provide information, and document all interactions.
Welcome Agent (Inbound)
Answers incoming calls, responds to customers' inquiries, assists with any issues they encounter, follows the designated scenarios and procedures, updates contact information, and delivers a positive service experience.
Prepared for Corporate Calls
Example Scenarios
Corporate companies use Freya to manage their high-volume calls accurately and securely.
Debt Collection
In compliance with regulations, it follows your business unit's guidelines to issue payment reminders to customers and automates follow-up processes.
Status Inquiry
In accordance with your approved rules and data, it assists your customers with inquiries regarding policy, coverage, claims, and application status.
Campaign Information / Frequently Asked Questions
Facilitate your campaign calls, share the most up-to-date information from your system, and automatically respond to frequently asked questions.
Scheduling / Reminder
Welcomes new customers, creates appointments, reschedules and confirms them in real-time with seamless integration to your internal systems. Makes calls for appointment reminders.
FREYA is unparalleled in accuracy tests with a word error rate (WER) of zero.
Proven by impartial comparison tests.
REAL RESULTS
The choice of global brands
"We tried models from many different providers but couldn't achieve the sound quality we were looking for. Freya was the first solution that met our expectations. Thanks to their team that took quick action, the installation process proceeded extremely smoothly."
Jiri Lahoda, Chief Executive Officer
"Freya helped us create a 24/7 voice operation for our embedded BNPL product without establishing a call centre. Their assistants manage outbound reminders and inbound frequently asked questions comprehensively, adhere precisely to our policies, and integrate directly into our workflows."
Süleyman Onay, Managing Director
50%
Cost Saving
Scale without hiring, reduce costs.
99%
Correct Answers
7/24
Uninterrupted Support
Respond to every call instantly. No waiting. No transferring.
Perfect Integration
It works in seamless integration with all your channels.
You can integrate Freya into your existing CRM, telecommunications, or IVR systems without the need for migration.
With its quick setup, it requires no engineering.
Automatically scales according to your request.
It monitors and adheres to your existing workflows and policies.
It complies with safety rules and regulations.
Legal compliance
Designed with a focus on security.
Indistinguishable from the human voice. Designed for your customers.
